New Shipping Policy and Website Update

December 01, 2012

Ladies and gentlemen we have an announcement about our new shipping policy and updates to our website:

We are now offering free shipping on orders of $50 and up!

All customers who have made qualifying purchases after July 25, 2012 will receive a refund for shipping charges paid. Please allow up to 10 days for your statement to reflect these changes.

Last night we made some updates to our website. During the process the website was temporarily down. We did our best to complete the update as quickly as possible and to avoid performing the update during periods of peak traffic on the site.  At the request of several customers, the update included changes to the design of the shopping cart, sign-in form, and checkout form to simplify the checkout process. We’ve also updated product photos for the wristbands and updated our return policy, privacy policy, and terms of service.

We apologize for any inconveniences and to the customers who were attempting to checkout during the update. We have verified that customers were only charged for completed orders received by our shipping department and confirmation emails have been sent. Customers who were unable to finish checking our prior to the update may now do so.

 

Thank You,

#TeamFeelGood